Refund Policy

This policy covers the $199 USD audit sold by SEO Proposal Audit. It is part of our Terms of Service.

1. The rule: no refunds, with two exceptions

The audit fee is not refundable. There are exactly two exceptions, set out in sections 2 and 3. Nothing else on this site, in an email, or in a report creates any other refund right, satisfaction guarantee, or money-back promise.

2. Exception one: you paid but never sent us the proposal

If you have paid but have not submitted the intake form with your proposal, ask and we refund you in full. No reason needed. At that point we have not read anything.

3. Exception two: we miss the 24 business-hour delivery

We deliver the paid audit within 24 business hours of receiving your proposal, counting business days only (Monday to Friday, excluding US federal holidays). A proposal received on a weekend or holiday starts the clock on the next business day. The proposal counts as received when your intake form arrives with the proposal (as files or pasted text) and your business URL. If we miss that deadline, you get a full refund for the asking, and you keep the report if it arrives late.

The clock does not run while we are waiting on you. If we ask for a missing file, the 24 business hours start when it arrives.

4. Once delivered, the report is final

Once the report is in your inbox, the work is done and the fee is not refundable. That includes disagreeing with the verdict, changing your mind, and anything you or the agency decide or do afterward. The report is our professional opinion, and a verdict you did not want to hear is not a defect.

If you think we misread the proposal, tell us within the 7-day follow-up window and we will correct the report at no charge. A correction is not a refund.

5. The free re-audit has no cash value

If the agency revises its proposal, we re-audit the revision free within the limits in section 3 of the Terms of Service (same agency and engagement, within 7 days, one revision). The re-audit is included at no charge. It has no cash value, it is not refundable, and it cannot be exchanged for money or credit. The late-delivery refund in section 3 applies to the paid audit only.

6. If we cannot take your proposal

If we decide we cannot do a useful audit, for example because of a conflict of interest or because the material is not an SEO or AI-search proposal, we cancel the order before any work is delivered, return your payment in full, and tell you why. This is a cancellation by us, not a refund you can request.

7. How to request a refund

Email [email protected] from the address you used at checkout. Include your Stripe receipt number, or the date and the amount of the payment, and say which exception applies. Please email us before you file a chargeback; we would rather fix it directly.

8. How the money comes back

Refunds go through Stripe to your original payment method. We issue the refund within 10 business days of approving it. Your bank or card issuer may take a few more days to post it. We refund the full $199 USD. We do not control currency conversion differences or fees your own bank charges.

9. Contact

SEO Proposal Audit, United States. Email [email protected].

Wuberlife LLC DBA SEO Proposal Audit